Market Research Singapore Expertise — Assembled

Market research for the decision you need to make

Not a 40-page report that sits in a drawer. We consult with you before you commission a project. We scope your needs, put together a fast but realistic timeline, and provide senior management expertise from start to end.

Entering Singapore

International companies setting up APAC operations. Understand Singapore consumers before committing capital. We've supported market entry decisions for companies from the US, Europe, China, Japan, and Korea, and coordinated multi-country studies across up to 8 markets simultaneously.

Launching a product

Concept testing, sensory evaluation, packaging validation, pricing research. We've run central location testing across multiple outlets with 100+ consumers and ANOVA scoring, evaluated physical prototypes in-hand with target buyers, and tested innovations across multi-national consumer segments.

Repositioning a brand

Brand equity measurement, perception mapping, loyalty driver analysis, and competitive positioning. We separate what consumers say they feel from what actually drives their behaviour, using focus groups for the emotional landscape and quantitative tracking for the hard numbers.

Understanding your customers

Customer journey mapping, satisfaction measurement, loyalty and churn analysis. We run segmented research that separates current users from lapsed ones, active buyers from intenders, and build the picture that tells you where the retention risk and growth opportunity actually sit.

Four ways we answer your question

Every methodology is chosen to fit the decision you're making, not the other way around. Most projects combine two or more approaches.

Focus group discussions

6-10 participants per session. Felicia moderates in English, Mandarin, and Hokkien. 2-hour sessions, in-person or virtual. Discussion guides developed through multiple iterations with your team. All sessions recorded and transcribed.

Brand perception Concept testing Customer journey Competitive positioning

In-depth interviews

One-on-one, 45-90 minutes. Ideal for sensitive topics where group dynamics suppress honesty. Healthcare decisions, wealth management, personal care routines, luxury purchases. Dyad and triad formats available. Segment-specific discussion guides for each audience.

Healthcare Luxury goods Financial services Brand loyalty

Product and concept testing

Central location testing across multiple outlets with 100+ consumers. Home-use studies with 28-day tracking. Sensory evaluation with ANOVA and JAR scoring. Packaging validation, shelf placement, and pricing research including Van Westendorp. Physical prototype evaluation for luxury goods.

CLT ANOVA JAR scoring Home-use Sensory evaluation

Quantitative surveys

Online and field surveys powered by our 100,000-member panel. Quota sampling, brand equity measurement, customer satisfaction tracking, and NPS. We've fielded studies with 780+ respondents and run logic-based branching for complex segmentation needs.

Online panel Brand equity NPS Tracking studies

235+ projects across six core industries

Nine years of completed client work. Every project count below is drawn from actual engagements in our archive.

Financial services and insurance

Insurance product development, banking customer research, financial inclusion studies, wealth management segmentation

~47 projects

Food and beverage

Central location testing, sensory evaluation with ANOVA, concept testing, menu optimisation, shelf placement studies

~47 projects

Healthcare and pharma

Physician IDIs, patient journey mapping, medical device evaluation, clinical study fieldwork, hospital staff research

~35 projects

Beauty and personal care

Skincare innovation testing, male grooming loyalty studies, baby care research, home-use efficacy trials, multi-national segmentation

~28 projects

Luxury goods

Fine jewelry concept validation, luxury watch consumer segmentation, physical prototype evaluation, premium consumer psychographics

8+ projects

Technology and education

IT decision-maker research, UX testing, app evaluation, employment brand studies, mixed-methods education research

20+ projects

Questions about market research in Singapore

How much does market research cost in Singapore?

Market research costs in Singapore range from SGD 3,500 for desk research to SGD 50,000+ for complex multi-phased projects. Focus group studies start at SGD 12,000 for a standard 4-group program. Surveys start at SGD 8,000. Central location product testing starts at SGD 15,000. Factors include methodology, sample size, respondent type (general population versus specialist segments like HNWIs or healthcare professionals), and project duration. Assembled provides tailored quotes within 48 hours.

How long does a market research project take?

Most projects run 4-8 weeks from brief to final report. Recruitment from our 100,000-member panel takes 1-2 weeks. Fieldwork runs 1-3 weeks depending on methodology. Analysis and reporting takes 1-2 weeks, with topline findings delivered within one week of fieldwork completion. Expedited timelines are available for time-sensitive product launches or competitive responses.

What types of market research does Assembled offer?

Four core methodologies. Focus group discussions with 6-10 participants per session in English, Mandarin, and Hokkien. In-depth interviews for sensitive topics like healthcare, wealth management, and personal care. Product and concept testing including central location testing, home-use studies, sensory evaluation with ANOVA and JAR scoring, and pricing research. Quantitative surveys including online panels, field intercepts, and mixed methods.

Can you recruit hard-to-reach respondents in Singapore?

Yes. Our 100,000-member proprietary panel includes 3,200 high-net-worth individuals, 4,800 healthcare professionals, 1,900 C-suite executives, 12,400 premium consumers, and 8,600 insurance policyholders. Built through 9 years of actual project participation, not purchased from a list broker. Available within 1-2 weeks.

Who moderates the focus groups?

Felicia Hu, Managing Director, personally moderates every focus group and in-depth interview session. The same person who scopes your project designs the methodology, leads the fieldwork, debriefs your team on emerging themes, and presents the final report. Her research team handles recruitment, logistics, participant care, and detailed analysis. No junior hand-off between project stages.

What industries does Assembled specialise in?

Financial services and insurance (~47 projects spanning product development, customer segmentation, and financial inclusion research). Food and beverage (~47 projects including sensory evaluation, concept testing, and menu optimisation). Healthcare and pharma (~35 projects across physician research, patient journey mapping, and medical device evaluation). Beauty and personal care (~28 projects). Additional work in technology, education, luxury goods, and real estate.

How is Assembled different from a global research agency?

At a global agency, a partner pitches the project, a junior executive scopes it, a different person moderates, an analyst writes the report, and a partner presents findings. Five people, none of whom saw everything. At Assembled, Felicia scopes your project, designs the methodology, moderates every session while her team manages recruitment and logistics, debriefs your team on emerging themes while her analysts build detailed findings, and presents the final report herself. One senior lead from start to finish.

Do you work with companies outside Singapore?

Yes. We conduct market entry research for companies from the US, Europe, China, Japan, and Korea. We have coordinated multi-country studies across up to 8 markets simultaneously. We serve as a local fieldwork partner for global agencies, and our panel covers 6 ASEAN markets.

Can I observe the focus groups or interviews?

Yes. Clients are welcome to observe all sessions, either in-person behind a one-way mirror or via live video stream for remote teams. All sessions are recorded with full audio and video. Transcripts are provided in English and Chinese where applicable. We also offer executive listening sessions where senior stakeholders can hear consumer voices directly from recorded highlights.

What happens after the research is complete?

Topline findings are delivered within one week of fieldwork completion so your team can act on early signals. The full report follows with verbatim quotes, data visualisation, segment analysis, and actionable recommendations. Deliverables are typically PowerPoint presentations with PDF versions, ranging from topline summaries to comprehensive 40+ page decks. Felicia presents findings directly to your team, including stakeholders who did not observe the sessions.